Meet Manfa App's Drag & Drop Flow Builder

Manfa App’s AI chatbot already answers questions automatically from your PDF. But what if you need more structured chat flows?

For example:

• Customer texts “promo” → chatbot sends today’s promo list

Or:

• Customer texts “sign up” → chatbot asks their name → chatbot sends a registration confirmation

For these scenarios, you need the Flow Builder.

What Is Flow Builder?

Flow Builder is a visual tool that lets you design WhatsApp conversation flows with drag-and-drop. No coding needed.

How It Works

Flow Builder uses connected conversation blocks:

1. Trigger Block — Keyword that starts the flow (e.g. “promo”)
2. Message Block — Text the chatbot sends
3. Input Block — Captures the customer’s reply (e.g. name, address)
4. AI FAQ Block — Routes questions to the FAQ chatbot built from your PDF

Current status: flows run linearly — 1 trigger → 1 message, or → 1 input → 1 message. Branching and longer message sequences are on the roadmap.

Example Flow

Flow: Promo Info

[Trigger "promo"] → [Message: "Today's promo: 20% off the entire menu!"]

Flow: Sign-up

[Trigger "sign up"] → [Input: "What's your name?"] → [Message: "Thanks! You're registered."]

With Flow Builder, create this in 5 minutes — no coding.

Flow Builder Advantages

1. Visual — See the conversation flow visually, easy to understand
2. No-code — Just drag, drop, and connect blocks
3. Flexible — Linear message sequences with customer input; branching coming soon
4. AI integration — Combine with AI chatbot for out-of-flow questions
5. Real-time preview — See how flows look on WhatsApp before publishing

Key Takeaways

• Flow Builder enables visual chat flow design without coding
• Blocks: Trigger, Message, Input, AI FAQ
• Perfect for structured scenarios: product info, sign-ups, consultations
• Integrates with AI chatbot: AI handles common questions, flow handles business processes